These terms cover the website milanskyline.it and the Milan Skyline Apartment, the flat that Hugowiz Sas di Donelli Ugo Mendes & C. rents out at Piazza Gobetti 12, 20131 Milano. They explain how to book, how the stay works and what applies to the host and to the guest. If anything is unclear, write to us before you book.
What the site is for
The site describes the apartment, its facilities, the neighbourhood and how to book. We take care over the information, but it does not replace the booking confirmation: what we agree in writing is what counts. The text, the photographs and the logo on the site belong to Hugowiz Sas di Donelli Ugo Mendes & C. You may read and print them for personal use; any other use needs our written permission.
Direct bookings and platform bookings
You can book directly by writing to info@milanskyline.it or calling +39 338 858 9561. In that case the contract is the confirmation we send you in writing, and these terms apply.
You can also book on Booking.com, Airbnb or your.rentals. Those bookings are governed by the conditions of the platform you booked with, which cover payment, cancellation and complaints, and requests are handled there. These terms still apply to the apartment and to the stay itself.
Prices and taxes
Prices are in euro and start at € 80.00 per night; for the Salone del Mobile and special events they go up to € 450.00. The price of your booking depends on the dates, the number of guests and the length of stay, and we tell you before confirming.
The taxes required by law and the payment method are stated in the booking confirmation: the amounts you read there are the amounts due.
Arrival, departure and your stay
The flat is on the 9th floor of a building at Piazza Gobetti 12, 20131 Milano. The lift goes up to the 8th floor; the last part of the way is a short flight of stairs.
Check-in is from 13:00 to 20:00; check-out is by 11:00. If you need a different time, ask us in advance: if it can be done, we agree it with you.
The flat has 4 beds (one double bed, one sofa bed and one child bed) and one bathroom. The maximum is 4 guests; for more, write to us first, because it may not be possible.
There is no minimum stay and the maximum stay is 30 nights.
Pets are welcome: the bowls are already in the flat. Please tell us when you book.
The flat is in a building where people live: please respect the quiet hours at night and the rules of the building.
Cancellation and refunds
There is no standard cancellation policy. Cancellation, any penalty and any refund are agreed in writing case by case, before the booking is confirmed; the confirmation states what we agreed, and that is what applies.
For bookings made on Booking.com, Airbnb or your.rentals, cancellation follows the conditions of the platform you booked with, including any penalty and the time it takes to get the money back. The request is made through the platform.
If you have to cancel, write to us or contact us on the platform as soon as you know: the earlier we know, the more room there is to talk it through.
Our responsibility
The information on the site is given in good faith and may change over time: the photographs show the apartment, but they are not a contract. We are not responsible for the content of the third-party sites we link to, nor for the conditions of the booking platforms.
We look after the apartment and its maintenance: if something does not work, tell us straight away and we will deal with it. To the extent the law allows, we are not responsible for disruptions that do not depend on us, such as electricity, network or building services. Any liability for wilful misconduct or gross negligence remains.
Personal data
Personal data is handled on a page of its own: the privacy policy says which data we collect, why, for how long and how to exercise your rights. That content is not repeated here.
Cookies
Cookies and the other tools the site loads are described in the Cookies section of the privacy policy. You can change your choice at any time with the "Manage cookies" command at the bottom of every page.
Cookies section of the privacy policy
Governing law and jurisdiction
These terms are governed by Italian law. The Court of Milan has jurisdiction over disputes. The courts that the law reserves for consumers still apply where they do.
Changes
We may update these terms: the version that applies is the one published here, with the date at the top of the page. Bookings already confirmed remain governed by what was agreed in the confirmation.